Remember the posting 'Only When We Laugh' ?
UBHT /University Hospitals Bristol NHS Foundation Trust had made us laugh by sending us a survey form. The survey was designed to ascertain if our complaint had been dealt with properly and if we had been discriminated against as a result of complaining; we thoroughly enjoyed completing the survey!
We decided to be a little careful and despite the prepaid envelope we sent our form back by recorded delivery. Obviously we didn't want our response to be lost in the post!
I have just checked the Royal Mail's online track and trace service and am pleased to announce that our form was safely delivered to the trust.
It's nice to know that they've received the facts!
1 comment:
Receiving and correctly recording and using are very different things!
Keep an eye out for the Trust's Annual Report! I have to wonder how negative feedback will be acknowledged.... if at all!
@~>~>~~~~
January 8, 2009 3:05 PM
(reposted by moderator April 09 after technical changes)
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