As mentioned in the last post, the copies of Hari's notes and the complaint file should have been sent to the Healthcare Commission, by UBHT/University Hospitals Bristol NHS Foundation Trust, to arrive by Friday 28th November 2008.
As nobody had contacted us by this morning (1st December), to let us know whether or not the papers had arrived, we decided to contact the Healthcare Commission to enquire about this. I e-mailed Ian Howe and the content of his reply was as expected.
The papers have not been sent to the Healthcare Commission!
Why are we not surprised?
Apparently UBHT/University Hospitals Bristol NHS Foundation Trust has now promised to send the papers by the end of this week - so that would be Friday 5th December 2008.
We will not be holding our breath whilst waiting!
It is now over seven months since the complaint was first referred to the Healthcare Commission and over four months since the complaint was returned to the Healthcare Commission, following the earlier attempt at local resolution. After all this time the relevant papers have still not been supplied by the trust.
We wonder if people employed by the trust are still hoping that Hari will present them with an emergency situation before the whole matter is resolved.
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